Shipping policy

Mummery Shopify Shipping Policy


1. Introduction


This Shipping Policy applies to all orders placed on the Mummery official store. By placing an order with us, you agree to the shipping terms and conditions outlined below.

2. Business Contact Information


Trade Name: Mummery

Phone Number: +44 121 521 4522

Email: mummery.parlors-0u@icloud.com

Registered Physical Address: Stop and Call, Goodwick SA64 0EY, United Kingdom

3. Shipping Processing Time


All orders will be processed within 1–3 business days (excluding weekends and UK public holidays) after payment confirmation. We reserve the right to delay order processing for incomplete payment, address verification issues or out-of-stock situations, and we will contact you via email in such cases.

4. Shipping Delivery Areas


We offer shipping services to the United Kingdom, European countries and most international regions. For remote areas, additional delivery surcharges or extended delivery time may apply, and we will notify you before order shipment.

5. Delivery Time


  • UK Domestic Orders: 2–5 business days after dispatch
  • European Orders: 5–10 business days after dispatch
  • International Orders: 7–15 business days after dispatch

    Delivery time is an estimated reference only, not guaranteed, due to logistics delays, customs clearance and unexpected circumstances.

6. Shipping Fees


Shipping cost will be calculated automatically at checkout based on your delivery address, package weight and product size. We may offer free shipping promotions from time to time, which shall be subject to the rules displayed on the store page.

7. Order Tracking


Once your order is dispatched, we will send a shipping confirmation email with tracking number and logistics query method. You can track your parcel status online in real time.

8. Customs & Import Duties


For orders delivered outside the United Kingdom, local import duties, taxes and customs clearance fees (if any) shall be borne by the customer. We are not responsible for any customs detention, return or additional fees caused by local policy regulations.

9. Undeliverable & Returned Parcels


If the parcel cannot be delivered due to incorrect address, recipient absence or customer reasons, and is returned to our warehouse, the customer shall bear the round-trip shipping cost for re-delivery. Unclaimed parcels will be processed in accordance with store rules after a certain period.

10. Policy Updates & Contact


Mummery reserves the right to update this Shipping Policy at any time without prior notice. The updated version will take effect immediately after being published on the website.

If you have any questions about shipping, please contact us:

Email: mummery.parlors-0u@icloud.com

Phone: +44 121 521 4522